Terms & Conditions

Service terms and conditions for using NewPic

Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing and using NewPic.io ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this service.

2. Description of Service

NewPic provides AI-powered photo editing services including but not limited to background replacement, text editing, style filters, object removal, photo repair, and watermark removal.

3. User Accounts

Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must be at least 13 years old to create an account

Account Responsibilities

  • You are responsible for all activities under your account
  • Notify us immediately of any unauthorized use
  • One account per person or organization

4. Acceptable Use

You agree not to use NewPic for:

  • Illegal activities or content that violates applicable laws
  • Uploading content you don't own or lack permission to use
  • Creating deepfakes or misleading manipulated content
  • Processing copyrighted images without proper rights
  • Harassment, abuse, or harmful content creation
  • Reverse engineering or attempting to extract our AI models
  • Automated abuse or excessive usage that impacts service performance

5. Content and Intellectual Property

Your Content

  • You retain ownership of photos you upload
  • You grant us temporary rights to process your images
  • You represent that you have rights to all uploaded content
  • Processed photos belong to you with full commercial usage rights

Our Intellectual Property

  • NewPic service, AI models, and technology remain our property
  • You may not copy, modify, or reverse engineer our service
  • Our trademarks and branding are protected

6. Payment and Billing

Credit System

  • Service operates on a credit-based system
  • Credits are purchased as one-time payments
  • Credits do not expire
  • Credits are non-transferable and non-refundable except as stated below

Refund Policy

  • 30-day money-back guarantee on all paid plans
  • Refunds processed to original payment method
  • Technical issues that prevent service use are eligible for refunds
  • Refunds may be denied for policy violations

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. Key points:

  • Photos are automatically deleted after processing
  • No human access to your images
  • Enterprise-grade encryption and security
  • GDPR and data protection compliance

8. Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance when possible
  • We may suspend service for violations of these terms
  • Credits are not deducted for failed processing due to technical issues

9. Limitations and Disclaimers

Service Limitations

  • AI processing results may vary based on image quality and content
  • We cannot guarantee specific outcomes for every photo
  • Processing times may vary based on system load
  • File size and format restrictions apply

Disclaimer of Warranties

The service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

In no event shall NewPic or Rivalout LTD be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

Our total liability shall not exceed the amount paid by you for the service in the 12 months preceding the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless NewPic, Rivalout LTD, and our affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

  • Your use of the service
  • Your violation of these terms
  • Content you upload or process
  • Your violation of any third-party rights

12. Termination

By You

  • You may terminate your account at any time
  • Unused credits remain valid for 12 months after termination
  • You can request complete data deletion

By Us

  • We may terminate accounts for violations of these terms
  • We may suspend service for technical or security reasons
  • 30 days notice will be provided when possible
  • Refunds may be provided at our discretion for early termination

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or service notifications. Continued use of the service after changes constitutes acceptance of new terms.

15. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms will remain in full force and effect.

16. Contact Information

For questions about these terms:

Email: [email protected]

Address: Rivalout LTD, London, UK

Support: Available through our contact form

17. Entire Agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and NewPic regarding the use of the service and supersede all prior agreements and understandings.