Privacy Policy

Your privacy and photo security are our top priorities

Last Updated: January 1, 2025

1. Introduction

Welcome to NewPic.io ("we," "our," or "us"). This Privacy Policy explains how Rivalout LTD collects, uses, and protects your information when you use our AI photo editing service.

2. Information We Collect

Personal Information

  • Name and email address (for account creation)
  • Payment information (processed securely through our payment providers)
  • Communication records (support tickets, emails)

Photo Data

  • Images you upload for editing
  • Editing preferences and selections
  • Processed photo results

Technical Information

  • IP address and device information
  • Browser type and version
  • Usage analytics and error logs

3. How We Use Your Information

We use your information to:

  • Process and edit your photos using AI
  • Provide customer support and account management
  • Improve our service and develop new features
  • Send important service updates and notifications
  • Prevent fraud and ensure service security

4. Photo Security and Storage

Automatic Deletion

Your photos are automatically deleted from our servers immediately after processing is complete. We do not store or retain your images for any purpose beyond the active editing session.

Encryption

All photo uploads and downloads use enterprise-grade encryption (AES-256). Your images are encrypted both in transit and during processing.

No Human Access

Your photos are processed entirely by automated AI systems. No human employees have access to view or download your images.

5. Data Sharing

We never sell, trade, or rent your personal information. We may share limited data only in these circumstances:

  • Service Providers: Trusted third parties who help us operate our service (payment processing, cloud hosting)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In the event of a merger or acquisition (with notice to users)

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications

7. Cookies and Tracking

We use essential cookies for:

  • User authentication and session management
  • Remembering your preferences
  • Basic analytics to improve our service

You can control cookie settings in your browser.

8. International Transfers

Your data may be processed in the United States and European Union. We ensure appropriate safeguards are in place for any international transfers.

9. Data Retention

  • Photos: Deleted immediately after processing
  • Account Data: Retained while your account is active
  • Support Records: Kept for 2 years for service improvement

10. Children's Privacy

NewPic is not intended for users under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes via email or service notifications.

12. Contact Us

For privacy-related questions or concerns:

Email: [email protected]

Address: Rivalout LTD, London, UK

Data Protection Officer: Available upon request